Mailvex

Login from a new device (security)

This email notifies users of a login to their account from a new device. It enhances security by prompting users to verify the activity and take action if the login was unauthorized.

When to use it

Send this email whenever a login occurs from a device not previously associated with the user's account. It is essential for user security and should be sent immediately after the login event.

What's inside

  • Header with logo
  • heading_text
  • icons_row
  • Call-to-action button
  • Footer with social links

What to customise

  • Replace {{company_name}} with your brand's name
  • Add specific login details and timestamp
  • Include a personalized greeting for the user
  • Insert a secure account recovery link
  • Modify footer links to match your social media

Tips

  • Ensure the email is sent promptly after the login event.
  • Use clear and concise language to convey urgency.
  • Include a clear call-to-action to secure the account.
  • Test the email template for responsiveness across devices.

Frequently asked questions

What should I do if I didn't log in?

If you didn't recognize the login, click the secure account link immediately.

How can I ensure my account is secure?

Regularly update your password and enable two-factor authentication.

Will I receive a notification for every login?

You will receive notifications only for logins from unrecognized devices.

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