Reactivation: haven't ordered in a while (food delivery)

This email template is designed to reengage customers who haven't ordered recently. It offers a personal discount and highlights delicious food options to encourage them to place an order.

When to use it

Send this email to customers who haven't ordered in the last few months. It is ideal for reactivation campaigns aimed at bringing back past customers.

What's inside

  • Header with logo
  • hero_full
  • heading_text
  • icons_row
  • Call-to-action banner
  • Footer with social links

What to customise

  • Replace the promo code with your own discount code
  • Update the hero image to showcase your best dishes
  • Personalize the greeting with the customer's name
  • Modify the urgency statement to encourage quick action
  • Alter the footer links to reflect your current social media

Tips

  • Use appealing visuals to make the email more enticing.
  • Keep the message concise and focused on the offer.
  • Include a clear call to action to guide the customer.
  • Test different subject lines for better open rates.

Frequently asked questions

How often should I send reactivation emails?

Consider sending reactivation emails every few months to maintain engagement.

What discount should I offer?

A discount between 20-30% is generally effective for reactivation offers.

Should I personalize the email content?

Yes, personalizing content can significantly improve customer response rates.