Reactivation: We Missed You (Beauty and Services)

This email template is designed to re-engage guests who have not booked services recently. It offers a personal discount and highlights new offerings to encourage them to return.

When to use it

Send this email to past clients who haven't booked in the last few months. It's ideal for reactivation efforts and can be tailored to various stages of customer engagement.

What's inside

  • Header with logo
  • hero_full
  • heading_text
  • icons_row
  • Call-to-action banner
  • Footer with social links

What to customise

  • Update the discount percentage to your desired amount
  • Replace the promo code with your own unique code
  • Add links to new services or products available
  • Include a personal message addressing the recipient by name
  • Select an appropriate image that reflects your brand
  • Adjust the urgency by changing the expiration date of the offer

Tips

  • Use a personalized greeting to make the email feel warm and inviting.
  • Highlight any new services or products that might interest your clients.
  • Create a sense of urgency with a limited-time offer.
  • Keep the design clean and visually appealing to enhance engagement.

Frequently asked questions

How often should I send reactivation emails?

It's advisable to send reactivation emails every 3-6 months to maintain engagement.

What discount percentage is effective for reactivation?

A discount of 15-25% is commonly effective in encouraging previous clients to return.

Should I personalize the email content?

Yes, personalizing content can significantly improve response rates and engagement.